Customer Care
Govberg Jewelers can ship to most addresses in the United States (excluding P.O. Boxes). Please contact us about international shipping.
Orders placed on govbergjewelers.com before 3pm Monday-Friday will be processed for delivery that day. Orders placed after 3pm Monday-Friday will be processed the following business day. Orders placed on Saturday and Sunday will be shipped out on Monday. Some exceptions include holidays and product availability.
- Standard Shipping- Delivered in 4-7 business days
- Overnight- Delivered on the next business day.
- 2nd Day- Delivered in two business days.
We stand behind everything we sell. Upon presentation of a sales receipt, we will gladly exchange, return or adjust the purchase price within 7-days from the date of purchase, provided the item has not been worn and is in it’s original package. All sales are final after 7-days. Please note that we are unable to accept returns for any items that have been personalized or engraved, damaged, or worn. If items that were sold with the watch are missing or the watch is worn or damaged, we may charge a restocking fee or reject the item.
All sales for special orders and custom made items are final sales. There are no returns, exchanges or refunds permitted. Promotional and sale items are final sales.